I have lost my levels

debhobt

the game would not load after the last update. I had to remove and reinstall the app. I have now lost my levels. I was around level 980 or so. Please help me get my levels back. 

_Elsa_

Hi @debhobt,

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact