Hey
@Cezdiamond let's keep an eye out on the first issue that this player is reporting. It used to happen to the infinity free hours of lives where the players only got it 5x and then it was gone. This is the first player reporting this happening with a booster.
https://community.king.com/en/candy-crush-saga/discussion/247327/i-have-three-big-problems-in-this-game#latest