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Levels missing candy crush after reconnecting with facebook
Answers
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Hi @gostomuitodejogar and welcome to the Community! I think you are talking about Candy Crush Saga and this section is only for Friends Saga. You can post your discussions about Candy Crush Saga here https://community.king.com/en/candy-crush-saga/categories/discussions-forum
I am not sure how to help you with this so I will forward this issue to our Community Manager @QueenMia Hopefully, she can help you. Have a great day 😊 -
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Hi @gostomuitodejogar, hey @firebombmarkus!
Check this FAQ and follow the steps to get your progress back.
In case it fails, you'll find the details of our Player Support at the bottom of the FAQ - Please be sure to select "Problem with my game" and then "Game didn't save".
Also, please note that this space is dedicated to Candy Crush Friends and not Candy Crush Saga, therefore I'm moving your question to the Candy Community where you can share tips and chat with other players. Also remember, you can select your game by clicking on the Games tab on the top left corner
Have the sweetest day! -
Hi @saracandycrush and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see how to get your progress back.
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗
