Levels are missing

Question

after a nightmare level and One with only 12 moves
the game was deleted from my iphone because it was not working any more and now after reconnecting to Facebook it went to level 1563?how to Get Back my levels?i use 2 Facebook to play, the Other one is level 951 and Also was very far from this almost 1800
please Help!
thank you

QueenMia · Answer

Hi @gostomuitodejogar  and welcome to our vibrant Community!

I'm moving your thread under the Candy Crush dedicated community so other players can help you. Please remember you can select your game by clicking on the Games tab on the top left corner. That way, you'll post in the right place and get faster assistance ;)

firebombmarkus · Answer

Hi @gostomuitodejogar welcome to the Community! I guess you are talking about Candy Crush Saga since Friends Saga does not have so much levels. This section is for Friends Saga only. You can share your issue about Candy Crush Saga here and someone will help you there https://community.king.com/en/candy-crush-saga/categories/discussions-forums

You can also read this article and see if it provides some help for you https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

Have a great day 🍭