(Unsupported Language) perte de tous les boosters candy crush saga. Level 3627

Lady-Mysterieuse

Bonjour tout le monde,
Je me tourne aujourd'hui vers vous afin d'avoir de l'aide.
 Avant hier je me suis connectée au jeu comme chaque soir, et c'est là que je m'apercois que la synchronisation avec facebook ne peut être établit , j'ai tenté de fermer le jeu mais en vain. Suite à cela je me rends compte que mon inventaire est absolument vide, tous les boosters que je collectionnais depuis des mois voire des années ont disparus ...
Je suis vraiment écœurée d'en arriver là, que pourrais-je faire pour résoudre le problème s'il vous plait , y a til moyen de :-) contacter le service Technique afin de résoudre le bug survenu?!

Je vous remercie d'avance pour vos réponses 

Creative_Elsa

Hi @Lady-Mysterieuse,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.

For now, the King Community is only available in English, so we encourage you to remain with that language. You can use online translators if your English is not good enough but please refrain from posting in any other language.  This message is being closed out so I suggest that you start a new message in English.   I already saw you respond to another message in English but this is just a heads up to please only write in English here in the community.

Creative_Elsa

Hi @Lady-Mysterieuse,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.

For now, the King Community is only available in English, so we encourage you to remain with that language. You can use online translators if your English is not good enough but please refrain from posting in any other language.  This message is being closed out so I suggest that you start a new message in English.   I already saw you respond to another message in English but this is just a heads up to please only write in English here in the community.