Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
egtolson
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Hi @egtolson and welcome to our Community 😊 I am sorry you are experiencing this kind of issue. Please check this link and see if these steps help you
https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase/p1?new=1
At the end you have link for purchase refund. Be aware that due to holidays you may not get immediate answer, so please be a little patient.
Happy holidays 🎅🎁🎄❄️
