Hand swap booster is not working

lisan

I have attempted to use the hand swap booster a number of times. I tap the booster, confirm it is flashing but when I swap two candies, it usesa move rather thanthe booster. It is often my last or second last move to win a level and I lose the level. I've seen other posts with this problem but no solution. It is impossible to send a screen shot because how do you screen shot something in the past? Please provide solution. Thank you. 

Johanna77

I have this same problem, usually when I try to use the hand booster to move a color bomb or a coloring candy, so that I could combine them. I've lost many games now because of this, it's getting really annoying.

_Elsa_

Hi @lisan and @Johanna77, so what you are both saying is that you go to use the booster and you click on the booster that you want to move and then click on the area where you want it to be and it's not moving?