Candy crush 854

Kinneybear

why have my lives gone down to 12 

firebombmarkus

Hi @Kinneybear and welcome to our Community 😊 I am sorry this happened to you. Please go to this link https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

In this article you will see the "Problem with retrieving your saved game" where you can choose troubleshooting based on device you use, Apple or Android. I hope this will help you. Happy holidays 🎅🎁🎄❄️