Lost rewards

dexterdiva

Hi! I ALWAYS play CC, which is why I look forward to relaxing & playing when I get home from work. I played a level, didn’t realize the reward would be accessible after completing the level. I got the reward but I DID NOT claim it. I closed the game. Several boosters & two hours worth of lives. When I came home & opened the game the reward was gone. This is extremely frustrating as I earned this but I was never able to use it. I wish this was something that could be changed in a future update. PLEASE HELP!

marinamarina

Hello! the two hours run even if you have not pressed the accept.
So if you spent two hours since they gave you the reward until you opened the game again, this reward does not count anymore.
That is, the hours run even if you have not accepted at the moment and you have closed the game. If it's wrong but that's what they do.