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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.
I paid 6.99 and didn't get my stuff
Answers
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Hello @MiMi4Kris!
Welcome to the "New" King Community
Please follow below link and try the trouble shooters given there -
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
If it did not work, a link is given there to contact "King Team". First, always go withe the "Trouble Shooters"
** If you need to reply, please click on the "Quote" below to my post OR simply click on the box "Type your comment"!
Hoping for the best
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Okay it didn't work now whatPummy_Raj said:Hello @MiMi4Kris!
Welcome to the "New" King Community
Please follow below link and try the trouble shooters given there -
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
If it did not work, a link is given there to contact "King Team". First, always go withe the "Trouble Shooters"
** If you need to reply, please click on the "Quote" below to my post OR simply click on the box "Type your comment"!
Hoping for the best -
Hello @MiMi4Kris,
If the "Trouble shooters" did not work, did you try to contact the "King Care" through the link given there? There are various links with different issues. Please see which one your issue fits into and contact through that link.
Hello @ajay180, usually, it takes few days to hear from the "King Care" team. At first, we will receive automated response. If you did not hear from them within a week, then try to reply thru that automated email. But, it is very rare that the King Care not contacting us!
** Both of you -- please keep some screenshots if possible. It will help the King Team to understand the issue better & give suitable solution
Meanwhile, I am tagging the Candy Crush Saga game Community Manager @Cezdiamond to take a look at your posts.
Hoping for the best
