Game

ianny

I need to rescue my game. It was connected on a Facebook and I lost it. Even though I continued playing and I made another Facebook being in the 1567 phase, and when I connected the new Facebook all my game was lost and started from scratch. I need to rescue!

Inpossiven to lose everything. Need help !

Creative_Elsa

Hi @ianny,

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact

Please make sure to use this topic and subtopic.