Candy Crush Saga when starting a new level purple button goes black screen

rksloan

On Candy Crush Saga when starting a new level and the purple button is offered on my Ipad, when you click on the button it goes to a black screen with an x in the top right corner.  If you don't do anything it just stays like that until you click the x but then nothing is awarded.  This works fine on my Iphone just not on my Ipad.  Popups are no blocked.  Any ideas

_Elsa_

Hi @rksloan, I'm not sure what purple button you are referring to.  Are you referring to the video to get a free booster?  It's not working properly and has already been reported to the studio. 

@Leninha,

For now, the King Community is only available in English, so we encourage you to remain with that language. You can use online translators if your English is not good enough but please refrain from posting in any other language.  This message is being closed out so I suggest that you start a new message in English.   A second option is that you can complete the contact form from this link:  https://soporto.king.com/contact

Leninha

Meu  joguinho  candy crush a saga

_Elsa_

Hi @rksloan, I'm not sure what purple button you are referring to.  Are you referring to the video to get a free booster?  It's not working properly and has already been reported to the studio. 

@Leninha,

For now, the King Community is only available in English, so we encourage you to remain with that language. You can use online translators if your English is not good enough but please refrain from posting in any other language.  This message is being closed out so I suggest that you start a new message in English.   A second option is that you can complete the contact form from this link:  https://soporto.king.com/contact

rksloan

Yes you are correct it is the video to get a free booster. Interesting that it works on IPhones and not IPad. Will wait for fix from studio.