Payment done twice, but products not delivered

khenar

I have paid for the Golden ticket package and, not only it was charged twice, because the first transaction failed, but the products were not delivered. I want a refund of both purchases

PummyRaj

Hello @khenar, Welcome to the "New" King Community

Very sorry to hear that your purchased items were not delivered to you.  Hopefully, you kept the receipts safely for future purposes.  They definitely will come in handy when you are communicating with King team

Please follow this below link for the help with your Purchase https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

If the trouble shooters did not work, contact the King Care thru various given links (wherever your issue fits perfectly)!

** If you need to reply, please click on the "Quote" below my post OR simply tap on "type your comment" box.

Hoping for the best