Please Help Meee!! Soda Crush!

Question

Thanks for any help i get. hey guys! so i got a new device, and i wanted to upload from the old phone to the new one the progress by facebook. But I by mistake first logged in on the new device and then on the old one. and now i lost all my process. Can someone pls help!

rem123 · Answer

Thanks for your help , but sadly it's not solving the problem i have.
This so depresing , losing more then 500 level D: .

Joseph45 · Answer

Hello @rem123, and welcome to the community! That is very unfortunate, but I have something that may help! Please follow the link below for instructions on how to get your progress back. Make sure to follow them carefully. I hope this helps! 
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back/soporto.king.com/contact