Frozen Game

lynx9191

Hi. My game has frozen mid game and I don’t want to lose my boosters.

Please can I get some help?

Thank you.

PummyRaj

Hello @lynx9191,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions in any King Games' sections

I am sorry to hear that your game is getting frozen!!  When we follow simple trouble shooters like (a) clearing cookies & cache (2) Freeing at least 2 GB space on your device Memory, usually helps with this issue.  Please check this link   https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest

If this issue is occurring on your PC, please follow this link 
https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer#latest

** A NOTE:  Unless you delete the Game App and RE-Install it, you will not loose your boosters.  But, always keep a screenshot with your boosters on your game.  

**  If you need to reply or need more information, please tap on the "Type your Comment" located below OR tag me with @ and my name, just like how I wrote your name above

Hoping for the Best & Have a nice day / evening