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Refund

edavidson34
edavidson34 Posts: 1 Newbie
in Support
I just purchased a 9.99 package on candy crush and the boosters did not show up.. i tried restarting my device . I completely powered off and restarted the game with no success.  I want a refund
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Answers

  • PummyRaj
    PummyRaj Posts: 32,351 Candy Moderator
    edited February 2019
    Hello @edavidson34,

    A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games' Sections :)

    I am sorry to hear that you are having this issue with your purchase :(  Please follow this link to request for Refund or to retrieve your purchased items https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

    Please select the choice that fits perfectly with your device.  If you are selecting King.Com, while filling up the form, please make sure to select "SUB-Topic" also after filling the "Topic" with the option "Problems with Purchase".

    **  If you need to clarify anything, please write back by tagging me with @ and my name (without space), just like how I wrote your name above =)

    Hoping for the Best!  Have a nice day/evening :+1:
    Flag · 1Helpful Sweet Love Haha

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