How do get a refund

Question

My cellphone was stolen and my CC number is on Google play. I have charges I don't recognize

mysticalmysty · Answer

I’m really sorry about your son, please be strong, I really understand how upset you are toward someone who did it to you ( I’ll be in the same way ) and hopefully everything work out, and again please ... be strong

Rynn26 · Answer

I did contact the Google play help and they said they are going to do an investigation and it will take up to 7 days. Some one has spent $1.162 on this game.  I have been at the hospital with my son who was born almost 4 months early and I have 2 other children. My son may not make it. For someone to do this to me is very sick. Thank you and I will keep you updated.

mysticalmysty · Answer

You’re welcome, @Rynn26, are you and @jburns84 are the same player ? I saw your post at farm heroes saga as well for the same issues about unauthorized purchased, is everything worked out now ?, keep us update and have a nice weekend 😏