Application non compatible

Mewrins

Bonjour 
J'ai réinitialisé mon tél et depuis impossible de télécharger mon application préférée!
Dans Google play, il me.met: votre appareil n'est pas compatible avec cette version 
Aidez moi à réinstaller le jeu svp 
Merci 

mysticalmysty

Good Morning @Mewrins Welcome to the community. Unfortunately we only can except English as our house rules on here, please repost your question/ comment back in English, therefore everybody can understand each other better. Have a nice day

Mewrins

Since the initialization of my phone, the application is no longer compatible. Can not download it.

Can you help me ?

mysticalmysty

Hi again @Mewrins May I know what kind of phone do you have ? iPhone or androids ?

Mewrins

It's Android 
8.1.0
Brand Asus

mysticalmysty

 Try to follow these steps : Check on your update for your game application and your device, clear all the cache and restart your device. Hope it work for you. 

firebombmarkus

Hi @Mewrins and welcome to our adorable Community 😊 Do you still have this problem? Did you try the troubleshooting steps which @mysticalmysty suggested to you? If so, please check out the link below which refers to devices compatibility with King games.

https://community.king.com/en/farm-heroes-saga/discussion/252558/what-devices-are-compatible-with-farm-heroes-saga

I hope this will solve your problem. Have a wonderful day 🤗

Mewrins

Hi 
I managed to install the  application through another site than google play.
Thank you 

firebombmarkus

Great @Mewrins Keep crushing and having fun 🍭 I hope I will see you more around the Community. Have a great day 🤗