Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
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Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

game progress on two devices.

I have filled out the contact form as you suggested. But I have not been contacted. Have not recieved an email or ticket number. I'm beggining to doubt their is any help out there. The two Kindle's are not connected at all. One shows level 1914 one shows level 12!

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mamacathy

My two kindles recently are not in sync. Levels not matching up and my older kindle is not letting me collect sugar drop awards, wants me to connect to the internet which I already am??? I do not play through Facebook. Can you help with this problem?

pdrylie

@mercerik

Hi there!

I play candy crush saga through facebook on my older Kindle Fire HD. I want to play at same level on my newer Kindle Fire HD. The older one can't last forever. But when I play on the newer one it is starting from level one! I have tried removeing and replacing Facebook from both Kindles and removing and replacing the game from the new Kindle. I was told to submit a contact form with my I. D. # to King support. I did that and have never gotten a responce.

mercerik

@pdrylie

Hi there!

Do you play Candy Crush Saga by logging-in on Facebook? Can you tell me more about your issue so we can figure out a solution?

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All comments

mercerik

@pdrylie

Hi there!

Do you play Candy Crush Saga by logging-in on Facebook? Can you tell me more about your issue so we can figure out a solution?

pdrylie

@mercerik

Hi there!

mamacathy

Extras
Why don’t I get extra bonuses anymore, videos to watch, etc? Is it because I paid for gold bars a couple months ago? 😞
Missing reward gold bars
I have won episode race four times but i didn't received their rewards that is 120 gold bars 30 gold bars each episode race.
Who holds the record
Anyone know what the biggest record breaking score is? And are the levels never ending? If so, who's on the highest level ever? Thankx G
Booster
how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
Connect with Facebook
Why do I have to reconnect my game to Facebook EVERY time I go to play? Even after a 10 minute gap I have to reconnect!!! Annoying

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…