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I’ve been completing levels but my level marker isn’t following my progress. Also my weekly level count doesn’t move past 0. This has been going on for a few weeks. I’ve tried closing app and restarting my device but no luck.
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Hi again @shelleyk Thanks for reaching out. I will ask you to read the post on the link below and try those troubleshooting steps. Let me know if it helped. I am looking forward to hearing from you again 😊
Thanks @firebombmarkus. Internet connection is good. 2.4GB free memory. Using iPad with iOS 10.3.3. Thanks again for your help!
Hi @shelleyk and welcome to our adorable Community 😊 Can you first check few things? I need to know if your internet connection works properly, do you have at least 2 GB of free memory on your phone as it is required for game to work smoothly, which device and OS are you using for playing this game. I am looking forward to hear from you again.
hello @shelleyk
Through this messages, I welcome you to the king community. check your app update, first
