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My ID for Paradise Bay is *********. I would like my 200 gold bars to go to Pet Rescue. I could not locate the help center in that game. Thanks
Hi!
Are you are referring to the Paradise Bay campaign? Please make sure that you have your Paradise Bay game ID ready.
Then please go to the in game Help Centre for the game that you wish to be compensated. For example in Candy Crush Saga you will find this by going to the pink "settings" cog and then the green "settings" cog and selecting "Help Center"
Once you have reached the Help Center click on any article and scroll to the bottom and select "Contact Us"
When contacting us make sure that you select the game Paradise Bay and then a ticket will be created for you :-)
Thanks so much!
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…