Missing features

Question

I seem to be missing some features of the game. I do not have a build-a-bot on my app. I’ve tried deleting the app and reinstalling it with no results. Also I do not have the option to watch ads for boosters. Also, I do not win rewards for completed candy quests. Is this an issue of new features available only to some players or is this an individual problem?

PummyRaj · Answer

Hello @trent09, Hearty Welcome to the Candy Crush section of our friendly King Community :)

I am sorry to hear that you do not have the feature "Build - A - Bot" in your game yet!  It could be that you are not in the selected list of the players as of now!!

King brings out certain features to certain group of people and they keep changing the group or adding the same feature to more players (if the feature is a succeeded one).  I too did not have the Bot feature till about a month ago, even after regular updates on my device(s).  I play on Android and iPad.  My iPad has this feature but, Android phone still does not -- again after all the updates.

Please check these below links posted by Community Team, which will give you more insight about the available / non-available features --->
1)  https://community.king.com/en/candy-crush-friends-saga/discussion/177474/why-dont-i-have-this-new-challenge-but-my-friend-does
2) https://community.king.com/en/blog/discussion/234706/where-are-my-in-game-challenges#latest

My friend has "Tiffi's Challenge" feature which includes "Seasonal Stockings" / "Lovely Letters", etc., but I do not have it and she does not have the Bot or the Didi / Rami pet!!  This example proves what was written in the first link is true =)

Please let me know if you need any clarifications!  I can try to assist you further :+1:

Thank you for posting in the Community and have a great weekend and Happy Easter!

trent09 · Answer

I believe I have it set up to automatically update. 
Is this the correct setting?

mercerik · Answer

@trent09

One more thing, Trent. Did you set your iPhone to Automatically Update the App? I remember one discussion we have here about the Download Version on iTunes that it is not current. Do this if you haven't and wait for it to update to the latest version and see if it changes anything. Can you do that for me?

Thanks!