no prizes in candy crush

LMEADORS

I am not receiving any of my prizes in candy crush--this has been going on for over a week

kingoo

I to have not received any prizes in a week and wonder if it's a corrupt on line profile.  I play the game from a Safari shortcut and never had any issues. I spin the wheel. Claim the prize and it never shows up.  Also when I collect the candy rewards they never show up either.  And finally for over a month I have the same 2 players stuck at the same level requesting lives.  Please help as I am about to scrap this game.

SNicole

I play the game on safari and have also not received any prizes for at least a week.  I used to get prizes, what had changed?

kingoo

I still think it's with the profile.  I am getting the same results in Google.

kingoo

Just collected 24 reward points, received the reward, but does not show up in the game. Very frustrating. Please help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Khaos

Are you playing through King.com? The moderators are saying on the other threads about this that King.com is not supported anymore. 

Khaos

Here's the thread about it. https://community.king.com/en/candy-crush-saga/discussion/255530/not-getting-your-rewards-daily-spinning-wheel-not-giving-you-the-prizes#latest