still no prizes in candy crush

Linda_Watso

so this morning I landed on a hand. clicked accept and it was not on my game. I started a new level today and completed what was needed in the candy jar. I received 2 prizes hit accept and they did not move over to my screen. I did not know how  to take screen shots but, took pictures with my camera in stages. all i need is an email so I can attach the pics. I have not received MANY boosters the past 2 weeks. All of my boosters are currently at zero. I am currently at level 1333. I hate to have to start all over. If this continues I am just no longer going to play this anymore. No one will help.

Khaos

Are you playing the game through King.com? Here's a thread that might help you. https://community.king.com/en/candy-crush-saga/discussion/255530/not-getting-your-rewards-daily-spinning-wheel-not-giving-you-the-prizes#latest