Stuck on level 2812

King_admin

This discussion was created from comments split from: I won a level 573, but the game did not move to the next level. Do I need to reset my game in order.

siokleng

I have stuck at level 2812 for almost a year. I can clear now than 20 levels reaching level 2835 however it will be reset to level 2812 the next day. Have been playing level 2812 for many times can someone pls fix the bug?

QueenMia

Hello @siokleng and welcome to the Community I've moved your question to the Candy Crush Community where other players will be able to assist you! 

In the meantime, I'd suggest you to clear cache and cookies from your device, force close the App and make sure you have the latest update. That sounds simple, but it usually helps

siokleng

thanks Queenmia i have tried your method it does not help, still same problem