Sugar Drops in Candy Crush Saga - Information and feedback

Smiles8

JogOn said:

Do King realise that part of the game/challenge for many is seeing how many sugar drops you can get in a level? Being limited to 5 kills that, and makes playing the older levels boring. So if you're trying to cut usage because you want to focus on profit, well done. You've unlocked alienating your players. 

Is this 5 limit here to stay or will you come to your senses and revert back to something the was worth keeping the game for? When will you confirm? 

Smiles8

I heartily agree. Now that they took away all booster bots as well as feeding the baby the only fun I have with CC is to see how many sugar drops I can accumulate on the levels where you can collect a lot - 1476, 906, 666, 1137 - are (or WERE) some of my favorites. The "Relax and Play Candy!" line is insulting. 

suziadams

I don't know if I did it right

ateo

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JethrinaBodina

I can't believe it just dawned on me that the 5 drop limit really means FIVE... And if one gets EATEN BY CHOCOLATE too bad, so sad... It doesn't get replaced by another one. 
Huh. Who's the dummy now? 
Yep. That would be me.
As if I didn't hate chocolate enough already....

✌😎

Victor_10

I contacted the candy crush folks and explained what the problem was and there response was this: They tell me if your stuck on a level go watch that level on youtube or ask the community for help. They ignored the whole issue that I brought up which was the lack of candies. I have a question for everyone who has commented on this site: It's obvious that King.com along with Candy Crush people don't care about us so I say we need to find another way to get there attention so who out there on the forum can provide a way to get the Attention of King and Candy Crush

58838

King has taken a fun game and totally destroyed it!  A limit of 5 sugar drops, timed prizes, and all the other ridiculous “enhancements” your “developers” have made forces me to quit the game. 

valeriemarie

I realize you want people to pay for additional boosters and extras in the game, but instead of doing that, this has made me stop playing altogether. This game has slowly become less fun with all the changes, and the change with the 5 sugar drops per level has turned me off to this game completely. Please stop ruining what was once a really fun game to play and bring back the regular features!

Liz_Bailey

Horrible!  Ghastly! Unmotivating! Tragic!
reducing Candy Drops to 5 per level. Makes me want to give up. 

That makes 36 games to play to get to 180 drops. 

That’s ridiculous. 

Return it to the old way. Rewarding us for as many as we can earn. 

Or I’m giving up. 

Why change the rules in the middle of the game. 

Victor_10

So how many other players have suffered the same thing as those that have already commented beforehand? If any player out there is only getting 5 candies per candy level this is the place to vent your frustration.

Bigfluffy1

Namugga

I have noticed that Sugar drops have been decreased to 5 sugar drops per level.

Pounawea

Dear community,

Thank you for sharing your feedback with us. As commented, a random test group was created earlier this week. As @bearwithme mentioned, the Studio creates test groups to see how the players respond and engage with the feature. I cannot confirm until what day they'll be running it, but we could expect it to be running until early-mid February.

Von_3 said:

[...] It used to be that clicking on a sugar drop level told you where you were on the sugar track.
 I have resorted to using pen and paper to keep score otherwise I have no idea how many more games of miserly 5 drops per games I have to complete in order to reach 180.
I can't keep playing all day on the off chance I might have got there.

Thank you @Von_3 for bringing that up. For now, the Sugar track it shouldn't be visible in the game. I've been informed that, originally, there was no way to see how many sugar candies we had. During some time, we had the chance the see the Sugar track and we were able to see this information. I forwarded this information to the Studio and they will be evaluating the possibility to bring it back in some way. However, for now, we shouldn't expect to see the Sugar Track in the Power-Ups menu.

Deryck said:

[...]
@Pounawea Can you clarify what the change "Changing the unlocking level to 501." is about? What's being unlocked❓

@Deryck , for players that are still progressing throughout the very first levels of Candy Crush Saga,  the Sugar Drops feature can be unlocked at level 130 whereas for other players (depending on whether they are part of this random group or not) they can unlock the feature at level 501. 

I hope this answers your question! Let me know otherwise. 🙂

clarabunda

I have just logged out of the app on my iPhone and logged back in 
I now do not have a sugar track at all and have lost all my boosters I had accumulated 😠 and my Dexters challenge has completely disappeared too. 

Can someone help please? Not only had i been limited to 5 sugar drops per level now anything I had gained has disappeared! 

Come on King loyal players deserve better! 

JogOn

Pounawea said:

Dear community,

Thank you for sharing your feedback with us. As commented, a random test group was created earlier this week. As @bearwithme mentioned, the Studio creates test groups to see how the players respond and engage with the feature. I cannot confirm until what day they'll be running it, but we could expect it to be running until early-mid February.

Von_3 said:

[...] It used to be that clicking on a sugar drop level told you where you were on the sugar track.
 I have resorted to using pen and paper to keep score otherwise I have no idea how many more games of miserly 5 drops per games I have to complete in order to reach 180.
I can't keep playing all day on the off chance I might have got there.

Thank you @Von_3 for bringing that up. For now, the Sugar track it shouldn't be visible in the game. I've been informed that, originally, there was no way to see how many sugar candies we had. During some time, we had the chance the see the Sugar track and we were able to see this information. I forwarded this information to the Studio and they will be evaluating the possibility to bring it back in some way. However, for now, we shouldn't expect to see the Sugar Track in the Power-Ups menu.

Deryck said:

[...]
@Pounawea Can you clarify what the change "Changing the unlocking level to 501." is about? What's being unlocked❓

@Deryck , for players that are still progressing throughout the very first levels of Candy Crush Saga,  the Sugar Drops feature can be unlocked at level 130 whereas for other players (depending on whether they are part of this random group or not) they can unlock the feature at level 501. 

I hope this answers your question! Let me know otherwise. 🙂

So it will stay at a limit of 5 sugar drops per level until at least mid February, then will maybe be reviewed, depending on revenues? How much do you expect usage to go down in the next month? or does that not really matter?