Promotions

Nicky1

Just wondering if the promotion for being first on the leader board over?

Sukanta_Biswas

hello @Nicky1

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

If you not received weekly race that mean you are now not under the testing group.

However, This may be a problem for another reason, though I'm not sure 

There have been some problems in the game since last few days. 

Reason is King team working on game studio, for the solution of previous problems. Not Only you, that many people have faced different problems.

Keep a little patience. Hopefully it will be resolved after the next update, although I can not tell the exact date.

Thank you for understand. Have a good day 

Sukanta_Biswas

hello @Nicky1

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

If you not received weekly race that mean you are now not under the testing group.

However, This may be a problem for another reason, though I'm not sure 

There have been some problems in the game since last few days. 

Reason is King team working on game studio, for the solution of previous problems. Not Only you, that many people have faced different problems.

Keep a little patience. Hopefully it will be resolved after the next update, although I can not tell the exact date.

Thank you for understand. Have a good day 

Nicky1

Thank you for replying so quickly, I was wondering how do I get on the trial group?  it sounds interesting. I am in the hospital alot, and these games help it tolerable for very long days. 

Sukanta_Biswas

@Nicky1
Thank you for your kind feedback about my answer – I am glad you are enjoying the community 

Whenever king development crew wants to introduce a new feature, they try it first on a number of players that are randomly chosen, to check if everything is alright. 

A/B testing is very common practice in the IT industry and it is put in place for technical reasons. king need to know if the feature can be supported before releasing it to the whole world.

Here's an article on Wikipedia about A/B testing, which might spread some light on this practice and why king do this: https://en.wikipedia.org/wiki/A/B_testing  

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
I hope you get well soon