Enquiry

zafri

Hi I think I accidentally buy one of your product. Here the attachment

firebombmarkus

Hi @zafri and welcome to our adorable Community 😊 I am sorry this happened to you but don't worry, we can solve this together. Please follow the instructions on the link below and you will see several options what to do when your purchase goes wrong including the refund option. 

https://community.king.com/en/bubble-witch-saga/discussion/246225/something-went-wrong-with-your-purchase

Thank you for your understanding. Have a wonderful day 🤗

zafri

How long can I expect reply?

firebombmarkus

Hi again @zafri I can't tell you exactly when you can expect it. The support team will accept it and solve it as soon as they can. Please note that they have a lot of work and sometimes it might take a while. Feel free to ask if you need more assistance. Keep crushing 🍭 

zafri

Well.there seems to be a glitch with the game? It seem after google play refund me the item is still there?