Level 4266 problem

Charze

I’m trying level 4266 but having only 21 with 33 cherrys to let out. It’s impossible. On videos it use to be 31 moves. Can you look at this please? Thankd

Charze

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Achearr

Hello @Charze
We are fixing this but it may take a while for the update to go out to everyone. You may be able to receive the fix rather soon if you can restart the app by closing it and starting it again (so that you appear back on the main menu).
Thank you for bringing this to our attention, if the problem persists after restarting, wait a bit and try again.
(Also make sure to have an active internet connection or Candy Crush will not be able to get the update)

Charze

Problem fixed. 
Thank you very much

LizaM

I have been restarting for a couple of days because I am experiencing a slightly different glitch - it shows 30 moves but keeps jumping down 2, so it will go 30, 28, 27, 25 moves and so on.

This has been happening on several levels (I thought I was going crazy, but it’s definitely the case) and in the case of 4266, it means I physically cannot complete the level.

Help!