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Something wrong with the purchase

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蔡伊娜
蔡伊娜 Posts: 1 Newbie
I’ve spent NT$1320 on a tasty package,yet you just gave 250 gold bars and nothing else! Please fix it 

Answers

  • PummyRaj
    PummyRaj Posts: 33,026 Candy Moderator
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    蔡伊娜

    Hearty Welcome to the Candy Crush Section of our friendly King Community :)

    I am very sorry to hear that your purchase was not successful and you have not all the items you have purchased!!  Please contact the King Customer Care team through this link  
    https://soporto.king.com/contact

    While filling out the form, please select the TOPIC as "Problems with Purchase", then select SUB-TOPIC with "Purchased Items not Received"....  Initially, you will receive an automated email from them.  An actual person will be contacting after few days, hence please be patient!

    Hope the issue in your game gets resolved and you will receive all the items you have purchased!

    Have a great day/evening & nice weekend =)

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