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Can't log out from game on mobile since candy club is launched.

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goheric
goheric Posts: 1 Newbie
Most players they have more than one candy a/c in mobile, lately just log out from game and log in to another a/c w/o problem, now King just launched new candy club, we can't log out anymore, pls solve this issue asap. Thanks.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
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    Hello @goheric

    We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

    To prevent some problems in mobile devices, King gave a new update through a test group. This update has been given for a test, not everyone will get it.the king want to get feedback from players.
    promotion allocation is random, and so king unable to Remove or Reset the active promotions for specific players. Sorry for the inconvenience. 
    Luckily this is not a problem, its completely normal.
    I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
    Have a good day  :)


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