I suddenly went from level 650 to 4895. Also have thousands of boosters.. help

bwhitebwhite Posts: 3

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 6,874 Superstar
    edited June 17
    Hello bwhite
    I just wanted to drop you a quick message to say thank you for joining the King community forum πŸ™πŸ»

    Maybe its for technical problem. please wait B) I tag here @Jelly Jenny . She will solve your problem :)
    😊 Please fill the survey here πŸ˜‰



  • Jelly JennyJelly Jenny Posts: 1,718 Community Moderator
    Hi @bwhite :waving:

    Can you add a screenshot of your game map, please? Thanks!


    Can you solve the Community mystery? Check out the contest here and win amazing prizes!
    New to Candy Crush Saga or Community? Check out Beginner's Corner here!
    New competition in Candy Crush Saga! Check it out here!
  • bwhitebwhite Posts: 3
    This is my map. 
  • bwhitebwhite Posts: 3

    Here is what I see when I log in.

  • Sukanta_BiswasSukanta_Biswas Posts: 6,874 Superstar
    Thanks @bwhite for screenshot.
    Community Team will solve your game problems Take a little wait. B)

    😊 Please fill the survey here πŸ˜‰



  • Jelly JennyJelly Jenny Posts: 1,718 Community Moderator
    Thanks @bwhite!

    Okay it looks like your game needs to be reset to the correct spot. For that please contact our Player Relations Team here.

    So that your tickets gets through make sure you select "Problems with game" as your topic and "Game didn't save" as your subtopic.  I hope you're back on track really soon! 


    Can you solve the Community mystery? Check out the contest here and win amazing prizes!
    New to Candy Crush Saga or Community? Check out Beginner's Corner here!
    New competition in Candy Crush Saga! Check it out here!
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