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Refund

sahgshg
sahgshg Posts: 6

Level 1

edited July 2019 in Support
Hola.  Necesito apoyo  ya que el día de hoy realicé una compra pero no me acreditaron el oro correspondiente y si cobraron. Solicito reembolso. Pedido GPA.3333-2090-2758-85028

Answers

  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @sahgshg and welcome to our adorable Community 😊 We use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This thread will be closed now. Thank you for your understanding. Have a wonderful day 🤗
  • sahgshg
    sahgshg Posts: 6

    Level 1

    Hi. We need your support so that today a purchase is made and the gold was not credited. Because of that I request a response or a refund. Order GPA.3333-2090-2758-85028
  • sahgshg
    sahgshg Posts: 6

    Level 1

    Hi. We need your support so that today a purchase is made and the gold was not credited. Because of that I request a response or a refund. Order GPA.3333-2090-2758-85028
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi again @sahgshg and thank you very much for translating your message. I am sorry this happened to you. Please follow the instructions on the link below and you will see several options what to do when your purchase goes wrong including the refund option. 

    https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

    I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

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