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I joined FB and lost my game.

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KarenMatthews
KarenMatthews Posts: 1 Newbie
in Support
when I tried to pair with FB I got sent back to level 1. I think the email address I registered with is no longer in use. Can I get it back?  
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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    Hello @KarenMatthews
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    When you try to sync the game with Facebook for the first time, never return to Level 1😊
    It could be due to a few reasons, Mainly you already have the game synced with another Facebook.
    Did you get the following picture while syncing with facebook?


    Let me know 😊
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