Dawn Richardson

Dpr589

How do I update my Candy Crush Soda, Candy Crush Jelly and Candy Crush Saga have all gone back to the very beginning. Please could someone help me.

Sukanta_Biswas

Hello @Dpr589
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

To automatically update apps on your Android device 

1. Open the Google Play Store app .
2. Tap Menu   Settings.
3. Tap Auto-update apps.
4. Select an option:
   • Over any network to update apps using either Wi-Fi or mobile data.
   • Over Wi-Fi only to update apps only when connected to Wi-Fi.

Note: If an account on your device has a sign-in error, apps may not update automatically. 

<b>Update Android apps manually</b>

To update apps individually or in bulk using the Google Play Store app on your mobile device:

1. Open the Google Play Store app .
2. Tap Menu   My apps & games.
3. Games with an update available are labeled "Update." You can also search for a specific game. 
4. Tap Update.

Let me know...

Dpr589

This has not worked as I have just tried it

Dpr589

The site should have an option to update lost or saved Levels. As I have had to start all over again as I have had some technical Problems and Issue's with my Phone. And have tried to update both ways but they do not seem to be working.

Sukanta_Biswas

Hello @Dpr589
Your question is not clear to me. Would you like to update the game app or sync the game via facebook or kingdom?