Sign Up!

Error message

Jetsetgirl
Jetsetgirl Posts: 15

Level 2

I have been getting an error message stating that I am experiencing an error and that you are working hard to fix it. I have been getting this message all week long now on my desktop.  Can you please fix this asap!  \
Thx

Best Answer

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    Hi, @Jetsetgirl
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

    I'll ask you to check some troubleshooting. If there is no solution then I will report the level in the studio.

    1. On your computer, open Chrome.
    2. At the top right, click More .
    3. Click More tools Clear browsing data.
    4. At the top, choose a time range. To delete everything, select All time.
    5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
    6. Click Clear data.


    Update Google Chrome:
    1. On your computer, open Chrome.
    2. At the top right, click More .
    3. Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
    4. Click Relaunch.


    If you're still not done, follow the step below..
    Reset the Google Chrome Web Browser to Default Settings
    1. Click the menu icon next to the address bar.
    2. Select Settings from the drop-down menu.
    3. Scroll to the bottom of the Settings page and click the Advanced link.
    4. Scroll to the bottom of the expanded page and click the Reset button.
    5. Click the Reset button in the pop-up window.


    Check your game and let me know...

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    Hi, @Jetsetgirl
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

    I'll ask you to check some troubleshooting. If there is no solution then I will report the level in the studio.

    1. On your computer, open Chrome.
    2. At the top right, click More .
    3. Click More tools Clear browsing data.
    4. At the top, choose a time range. To delete everything, select All time.
    5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
    6. Click Clear data.


    Update Google Chrome:
    1. On your computer, open Chrome.
    2. At the top right, click More .
    3. Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
    4. Click Relaunch.


    If you're still not done, follow the step below..
    Reset the Google Chrome Web Browser to Default Settings
    1. Click the menu icon next to the address bar.
    2. Select Settings from the drop-down menu.
    3. Scroll to the bottom of the Settings page and click the Advanced link.
    4. Scroll to the bottom of the expanded page and click the Reset button.
    5. Click the Reset button in the pop-up window.


    Check your game and let me know...

Hey! Would you like to give us your opinion?