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Lost everything

AmberleeM
AmberleeM Posts: 8

Level 2

My iPhone crashed and I lost everything (boosters, lives, playing with buddy). I’ve read that it is specific to the phone not Facebook but I’m mad! I’ve been playing for years and a lot built up and now everything is gone. Is there any way to get it back- please?!! 

Answers

  • MariaAlves
    MariaAlves Posts: 2

    Level 1

    Same here. Someone can help us ?PLease 
  • AmberleeM
    AmberleeM Posts: 8

    Level 2

    Hello? Why do only some people get a response to their posts? I am so frustrated with this game right now and no one will even respond here so why bother posting? 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi, @AmberleeM
    Welcome, and thank you for becoming a member of the King Community!

    In the case of Android and I-Phone, your collected booster is stored in a specific location in the application.
    This stored booster can not be synced with the server, because the game studio still does not have this process.
    You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. and the boosters are not refundable.
    However, Gold bars and your game progress will be returned, as it has been possible to sync.
     

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