Hi, @Allexo
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙂
Most likely the problem is if the slow internet or the game is not connected to the server. Follow this step below & Let me know 👇
Check App update > Log out game > Restart device > Open game & Log in.
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.