Why am I not getting credit for passing levels in fantastic five?

msjerk

I just finished an episode.  Got NO points in Fantastic Five!!

msjerk

I just posted that Candy Crush gave me nothing for finishing an episode.  I went back into the game, and Candy Crush gave me 25 points.  ???

msjerk

I passed another hard level.  Again, Candy Crush gave me 0 points.

msjerk

Passed a hard level and a regular level this evening.  So far have received 0 points from Fantastic Five!!

Sukanta_Biswas

Hi @msjerk
Welcome back to the King Community.

In some cases there are ''Fantastic 5'' not automatic launching and it is being worked on. In that case you can manually turn the feature on. Of course Make sure the setting is turned on. 
Let me know.

msjerk

Just passed a hard level.  I got 0 points for it.

msjerk

I just posted that I completed a hard level and got no points.  I just went back and played another game.  I did not pass the level, but Candy Crush gave me 25 points for logging in.  At least it is something!

msjerk

I just passed a hard level.  Again, Candy Crush gave me 0 points for doing this.

msjerk

After my post above, Candy Crush gave me 25 points for logging in.  I have played several times today, and got nothing for logging in.  Passing a hard level, I believe, earns more points than that for logging in!!

mamacathy

Not receiving rewards for completing fantastic 5, ccs is not giving boosters when they should be given. I work hard to get the rewards, only to be disappointed, Again, and again.