Candy Crush Saga crash after loading

JR67

Hi everyone

I use the game on an Android system

Since yesterday with the latest version wich was automaticaly udpdated yesterday, I got the message after loading and the logo KING on the screen with this message : Candy Crush stopped

Can somebody help me ?

Regards

Sukanta_Biswas

Hi @JR67
We would like to welcome you to the king community. Thank you so much for being willing to joining😊   
Clear app Cache data
Clearing cached data can free up needed space by removing temporary files. This is a short-term solution. Over time, cached data will build up again.
To clear the cache for the app:

Open your device's Settings app Settings app.

Tap Apps & notifications.

Tap the app. If you don't see it, first tap See all apps or App info.

Tap Storage and then Clear cache

.

Restart device and Check 😉
Let me know..

JR67

Hi Sukanta_Biswas

Thank's for answering

I tried your soution but it didn't work

In fact, they were very few data in the cache before clearing it

As it is the latest version and it was working well just before the update, it's looking like a bug

I will try again later , maybe a new version will be downloaded

I will keep you in touch

tsaytds

Hi, can you tell us about your Android device's maker and model ? With every update it does increase the requirement of hardware. 

taipuha

Having the same problem on LG Tablet. Can play on my phone but not on tablet. Getting annoyed

tsaytds

A simple solution to the problem is to reinstall previous version that work. But by doing so you lose all the boosters.

Sukanta_Biswas

taipuha said:

Having the same problem on LG Tablet. Can play on my phone but not on tablet. Getting annoyed

Don't uninstall app because it's maybe new glitch 🍭 same problem here and wait for next reply from me 🕞

valyyyy22

Hy

kody1996

Do any of y'all know any promo codes

JR67

The smatrphone is a SAMSUNG model GT-19195 et version of Android : 4.4.2

tsaytds

JR67, thanks your reply. It seems that King is aware of the problem and currently working on it. Let's just wait.