Hi @Isabella_Colombo
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊
The problem has been resolved, so this problem should not be there. Show me a screenshot of the problem you are experiencing when seeking Lives.
Or check the steps below and let me know👇
Check app update > Log out game > Restart your device > Open game & Log in.
Welcome to the Candy Crush Saga Community
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