SLOW games, sending lives!

bn65

The Candy Crush games are deadly SLOW today and yesterday and yes, I cleared my cache.  How do I send lives to ALL my friends?

mercerik

bn65 said:

It's loading now but takes about 4 min to do so.  It moves very slowly while playing.  I cleared my cache, checked for updates, rebooted my modem, and everything shown in the YT video.  This is on King's end.  Others have complained as well.  I am satisfied that I can at least play now.

@bn65

Hi there! 

I am glad that you can play now. Internet Speed can be impacted by a lot of things. Go to Speed Test, a Free Service by Ookla, used by Internet Providers to check what is wrong with Customers' Connections with this link: https://www.speedtest.net/
You can Bookmark this so you have it handy when needed. All you need to do is go to the link and when the site opens, click GO. It will give you 3 Results. The first result is Ping. Ping is a method used to measure the minimum time needed to send the smallest possible amount of data and receive response. Ping value affects most gaming over the internet. Low value is better. The reasonable value is lower than 50 milliseconds. The result of 100 milliseconds is not good. The second result is Download in megabytes per second which is the Internet Speed you are getting from your Internet Service Provider. If this is lower than what it is supposed to be, you can contact your Internet Service Provider and have your Internet Connections checked and configured. Sometimes, they need to replace the Modem. The third result is the Upload which is not a concern unless you Upload Videos on YouTube,

Hope this helps! Please let me know if you have other questions or concerns!

Thanks!

Sukanta_Biswas

Hi @bn65
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

If the Internet is weak, the game may be slow, so you can turn off the Internet and check the game and let me know.😉