Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Completed Level 230 and tried to move to 231 but a strange message{popup_into_pwf_give lives_header_

The next level 231 was apparently locked but I was unable to access the screen to request help from my friends to unlock game. Just a few minutes ago, the Unlock the Next Episode screen popped up with message {popup_collaboration_Panel_message} The time left for the tooth fairy to unlock the game indicates 0 zero for HRs, MIn, & Sec. What is this??? These popup messages are everywhere a normal message should be.

Accepted answers

Peewee said:

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

You're welcome @Peewee. I'm glad you were able to continue your game! I just wanted to clarify Sukanta's earlier post about King not doing work on that platform since it sounds a bit doom & gloom.

Yes, the website platform doesn't have many of the features of the newer platform. Level changes (redesigns, number of moves) are not reflected there, meaning you'll find the old version of many levels. Also, it cuts off at level 2825. So to continue playing, you'd eventually have to use an alternative method to play.

However, King does ensure the old website platform is functioning and playable. I myself use it in conjunction with the Win 10 app.

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

@Peewee If Facebook play doesn't work out for you, don't dismiss the King.com site just yet. Some of the weird code/programming messages like the one you mentioned were taken care of earlier this week. I'd say it's not perfect there yet though. I posted about some bugs earlier today.

But do keep checking back to see if things return to normal for you.

First you open a facebook account and use the same email for facebook.
Open the new tab and open the link https://king.com/game/candycrush
Click setting
Account setting
Enter your king password then click score & progression sync

After syncing you can play the game in the Facebook platform from the same level. Booster will be synced.

Hi @Peewee
We would like to welcome you to the king community. Thank you so much for being willing to joining.

You have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, The ticket was prevalent for unlocking episodes. But in the present, These options are not active in game. But it still available on old kingdom platform. Not only you, There all kingdom platform user facing this problem.
Anyway, We heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.

All comments

Sukanta Biswas, I have not played any level on Facebook. As soon as the page came up indicating Level #11, I closed the game. I don't know what you're talking about.

Peewee said:

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

You're welcome @Peewee. I'm glad you were able to continue your game! I just wanted to clarify Sukanta's earlier post about King not doing work on that platform since it sounds a bit doom & gloom.

Yes, the website platform doesn't have many of the features of the newer platform. Level changes (redesigns, number of moves) are not reflected there, meaning you'll find the old version of many levels. Also, it cuts off at level 2825. So to continue playing, you'd eventually have to use an alternative method to play.

However, King does ensure the old website platform is functioning and playable. I myself use it in conjunction with the Win 10 app.

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

Peewee said:

Sukanta_Biswas, I finally was able get my granddtr to Sync to Facebook successfully but my games shows as Level 11 instead of Level 231. You said I would retain the levels I've worked so hard to get. What can i do now?

The Facebook you tried to sync the game with. There you have already played the game up to level 11. So your current game couldn't sync with that facebook.

I lost my levels under the sync anyway. To continue on King.com I need tickets to unlock Level 231 which has been locked for a month now.

@Peewee If Facebook play doesn't work out for you, don't dismiss the King.com site just yet. Some of the weird code/programming messages like the one you mentioned were taken care of earlier this week. I'd say it's not perfect there yet though. I posted about some bugs earlier today.

But do keep checking back to see if things return to normal for you.

Sukanta_Biswas, I finally was able get my granddtr to Sync to Facebook successfully but my games shows as Level 11 instead of Level 231. You said I would retain the levels I've worked so hard to get. What can i do now?

I guess I am a ignorant ole geezer. cause I tried following your instructions and failed miserably. I just don't understand.

Peewee said:

I already have a Facebook account under my name and when I try to open another account it takes me to that account.
You say to open a FB acct and use the same email for FB. What email are you referring to?

If you have Facebook, just sync the game with the Kingdom.

I already have a Facebook account under my name and when I try to open another account it takes me to that account.
You say to open a FB acct and use the same email for FB. What email are you referring to?

First you open a facebook account and use the same email for facebook.
Open the new tab and open the link https://king.com/game/candycrush
Click setting
Account setting
Enter your king password then click score & progression sync

After syncing you can play the game in the Facebook platform from the same level. Booster will be synced.

Can anyone explain to this ole geezer how to sync my game with Facebook like Sukanta_Biswas suggested?

Hi @Peewee
We would like to welcome you to the king community. Thank you so much for being willing to joining.

You have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, The ticket was prevalent for unlocking episodes. But in the present, These options are not active in game. But it still available on old kingdom platform. Not only you, There all kingdom platform user facing this problem.
Anyway, We heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Hi @Peewee
We would like to welcome you to the king community. Thank you so much for being willing to joining.

You have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, The ticket was prevalent for unlocking episodes. But in the present, These options are not active in game. But it still available on old kingdom platform. Not only you, There all kingdom platform user facing this problem.
Anyway, We heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.

First you open a facebook account and use the same email for facebook.
Open the new tab and open the link https://king.com/game/candycrush
Click setting
Account setting
Enter your king password then click score & progression sync

After syncing you can play the game in the Facebook platform from the same level. Booster will be synced.

@Peewee If Facebook play doesn't work out for you, don't dismiss the King.com site just yet. Some of the weird code/programming messages like the one you mentioned were taken care of earlier this week. I'd say it's not perfect there yet though. I posted about some bugs earlier today.

But do keep checking back to see if things return to normal for you.

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

Peewee said:

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

You're welcome @Peewee. I'm glad you were able to continue your game! I just wanted to clarify Sukanta's earlier post about King not doing work on that platform since it sounds a bit doom & gloom.

Yes, the website platform doesn't have many of the features of the newer platform. Level changes (redesigns, number of moves) are not reflected there, meaning you'll find the old version of many levels. Also, it cuts off at level 2825. So to continue playing, you'd eventually have to use an alternative method to play.

However, King does ensure the old website platform is functioning and playable. I myself use it in conjunction with the Win 10 app.

All comments

Hi @Peewee
We would like to welcome you to the king community. Thank you so much for being willing to joining.

You have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, The ticket was prevalent for unlocking episodes. But in the present, These options are not active in game. But it still available on old kingdom platform. Not only you, There all kingdom platform user facing this problem.
Anyway, We heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.

Can anyone explain to this ole geezer how to sync my game with Facebook like Sukanta_Biswas suggested?

First you open a facebook account and use the same email for facebook.
Open the new tab and open the link https://king.com/game/candycrush
Click setting
Account setting
Enter your king password then click score & progression sync

After syncing you can play the game in the Facebook platform from the same level. Booster will be synced.

I already have a Facebook account under my name and when I try to open another account it takes me to that account.
You say to open a FB acct and use the same email for FB. What email are you referring to?

Peewee said:

I already have a Facebook account under my name and when I try to open another account it takes me to that account.
You say to open a FB acct and use the same email for FB. What email are you referring to?

If you have Facebook, just sync the game with the Kingdom.

I guess I am a ignorant ole geezer. cause I tried following your instructions and failed miserably. I just don't understand.

Sukanta_Biswas, I finally was able get my granddtr to Sync to Facebook successfully but my games shows as Level 11 instead of Level 231. You said I would retain the levels I've worked so hard to get. What can i do now?

@Peewee If Facebook play doesn't work out for you, don't dismiss the King.com site just yet. Some of the weird code/programming messages like the one you mentioned were taken care of earlier this week. I'd say it's not perfect there yet though. I posted about some bugs earlier today.

But do keep checking back to see if things return to normal for you.

I lost my levels under the sync anyway. To continue on King.com I need tickets to unlock Level 231 which has been locked for a month now.

Peewee said:

Sukanta_Biswas, I finally was able get my granddtr to Sync to Facebook successfully but my games shows as Level 11 instead of Level 231. You said I would retain the levels I've worked so hard to get. What can i do now?

The Facebook you tried to sync the game with. There you have already played the game up to level 11. So your current game couldn't sync with that facebook.

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

Peewee said:

Deryck, thanks for your post. I did go back to King.com and received a message thanking me for adding a mobile app???I have no idea what this is but anyway it opened my Level 231 and I am able to play again. Thanks again Deryck.

You're welcome @Peewee. I'm glad you were able to continue your game! I just wanted to clarify Sukanta's earlier post about King not doing work on that platform since it sounds a bit doom & gloom.

Yes, the website platform doesn't have many of the features of the newer platform. Level changes (redesigns, number of moves) are not reflected there, meaning you'll find the old version of many levels. Also, it cuts off at level 2825. So to continue playing, you'd eventually have to use an alternative method to play.

However, King does ensure the old website platform is functioning and playable. I myself use it in conjunction with the Win 10 app.

Sukanta Biswas, I have not played any level on Facebook. As soon as the page came up indicating Level #11, I closed the game. I don't know what you're talking about.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…