Bonus not happening

CarmineACarmineA Posts: 1
Hi, I just got a new iPhone 11 and switched everything over to new phone. I Log in with facebook. Everything is fine except I don’t get boosters for completing a level anymore. The ones that normally show up on the next level. I have updated everything but no joy. 

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 8,617 Superstar
    edited September 23
    Hi @CarmineA
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊

    In the case of Android and I-Phone, your collected booster is stored in Device memory.
    This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.
    However, Gold bars and your game progress will be returned, as it has been possible to sync.
      
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Hot Topics

Replies Views

Leaderboard

This Week's Leaders