Daily booster wheel won't load

Question

Sukanta_Biswas · Answer

In the case of Android and I-Phone, your collected booster & lives is stored in phone memory.This stored booster & lives can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters & lives to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters & lives are not refundable.
Show me a screenshot of a problem with the booster wheel in your game.

perfect_storm · Answer

I have uninstalled,and reinstalled the app. I lost all of my lives from friends, and everything. My booster wheel will still not load. I got it to work one time in two months. Can you help?

Sukanta_Biswas · Answer

Hi @2annettecarter 
We would like to welcome you to the king community. Thank you so much for being willing to joining😊

This may be an issue if your game is not connected to a server, or slow internet.
Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know.