Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Connects to FB but recently changed to random people - not my friends.

I am not sure what happened...I AM connected to Facebook, but I don't have my friends' progress anymore. It's now just random people that I don't know. I've checked the FB settings and the CC app is "active" and set up to allow my FB friends, so no issue there. Logging out and back in does nothing. Restarting the phone does nothing. PLEASE help me fix this! (I play on iPhone 10R)

Many thanks!

Accepted answers

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Sukanta_Biswas

greatname77 said:

Yes, the problem still exists and I have a very good internet connection and play on a new ipad

Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.

greatname77

Yes, the problem still exists and I have a very good internet connection and play on a new ipad

andy73

I am having the same issue. What do I need to do to fix the problem. Please help!

Sukanta_Biswas

Hi @leahjane10
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

Usually, there may be a problem if the game is not fully connected to the server, or slow Internet. Let me know if the problem still exists.

greatname77

I have the same problem and can’t get into my message board- can you?

Welcome! 👋

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Accepted answers

All comments

greatname77

I have the same problem and can’t get into my message board- can you?

Sukanta_Biswas

andy73

I am having the same issue. What do I need to do to fix the problem. Please help!

greatname77

Yes, the problem still exists and I have a very good internet connection and play on a new ipad

Sukanta_Biswas

greatname77 said:

Yes, the problem still exists and I have a very good internet connection and play on a new ipad

Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…