App will not load on my ipad

wendystrottwendystrott Posts: 1
how can i uninstall/reinstall without loosing anything


  • Mắt_BuồnMắt_Buồn Posts: 5
    Nhập bình luận của bạn
  • Sukanta_BiswasSukanta_Biswas Posts: 8,547 Superstar
    edited October 12
    Hi @wendystrott
    We would like to welcome you to the king community. Thank you so much for being willing to joining.

    In the case of Android and I-Phone, your collected booster is stored in a phone memory.
    This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.😭
    I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
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