Candy Crush won't launch

candycrazycat

For the past week, when I attempt to play Candy Crush, the game won't launch.  I just get the spinning "lifesaver".  What's the problem?

I play on my computer on King.com.

Sukanta_Biswas

Hi @candycrazycat
Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

If you show me a screenshot I can understand the problem. In some cases slow Internet is the cause of this problem.

Anyway, I'll ask you to check some troubleshooting.

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

Update Google Chrome:

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
4. Click Relaunch.

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

1. Click the menu icon next to the address bar.
2. Select Settings from the drop-down menu.
3. Scroll to the bottom of the Settings page and click the Advanced link.
4. Scroll to the bottom of the expanded page and click the Reset button.
5. Click the Reset button in the pop-up window.

Check again & Let me know.

candycrazycat

I've already done all you suggest.  Here is a screenshot.