Candy Crush Saga

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Candy Crush won't launch

For the past week, when I attempt to play Candy Crush, the game won't launch. I just get the spinning "lifesaver". What's the problem?

I play on my computer on King.com.

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Comments

I've already done all you suggest. Here is a screenshot.

Image: https://us.v-cdn.net/6030983/uploads/editor/kr/zn1m4xlb09sj.png

Hi @candycrazycat
Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

If you show me a screenshot I can understand the problem. In some cases slow Internet is the cause of this problem.

Anyway, I'll ask you to check some troubleshooting.

On your computer, open Chrome.
At the top right, click More .
Click More tools Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

Image: https://us.v-cdn.net/6030983/uploads/editor/hx/nmm9sva1pybx.png

Update Google Chrome:

On your computer, open Chrome.
At the top right, click More .
Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
Click Relaunch.

Image: https://us.v-cdn.net/6030983/uploads/editor/hs/dbe951tv7qvw.png

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

Click the menu icon next to the address bar.
Select Settings from the drop-down menu.
Scroll to the bottom of the Settings page and click the Advanced link.
Scroll to the bottom of the expanded page and click the Reset button.
Click the Reset button in the pop-up window.

Image: https://us.v-cdn.net/6030983/uploads/editor/s5/hx4iocojgprk.png

Check again & Let me know.

Comments

I've already done all you suggest. Here is a screenshot.

Image: https://us.v-cdn.net/6030983/uploads/editor/kr/zn1m4xlb09sj.png

Hi @candycrazycat
Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

If you show me a screenshot I can understand the problem. In some cases slow Internet is the cause of this problem.

Anyway, I'll ask you to check some troubleshooting.

On your computer, open Chrome.
At the top right, click More .
Click More tools Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

Image: https://us.v-cdn.net/6030983/uploads/editor/hx/nmm9sva1pybx.png

Update Google Chrome:

On your computer, open Chrome.
At the top right, click More .
Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
Click Relaunch.

Image: https://us.v-cdn.net/6030983/uploads/editor/hs/dbe951tv7qvw.png

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

Click the menu icon next to the address bar.
Select Settings from the drop-down menu.
Scroll to the bottom of the Settings page and click the Advanced link.
Scroll to the bottom of the expanded page and click the Reset button.
Click the Reset button in the pop-up window.

Image: https://us.v-cdn.net/6030983/uploads/editor/s5/hx4iocojgprk.png

Check again & Let me know.

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I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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10611 bölümde sarı şeker çıkmıyor
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Level 11895
There was an error rendering this rich post.
⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Candies not spawning
level 11895 cannot be completed due to no yellow candies spawning. I spent £19.99 on endless lives and 10 mins in I now cannot progress. Please fix immediately or refund the money that I cannot use.
Bug on level 11924
Level 11924 (on Android) doesn't give the required yellow candies. Please help! I've restarted my phone and used the info I saw on here yesterday. Discussion has now been removed…

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.