Is level 4162 candy crush broken?

Question

After growing the frog I can’t move it to another place.
I’m playing on Ipad.
Thank you

PummyRaj · Answer

Hello @Lena_Lena🤗  Hope you were able to get back all your level progress in the game!

Please let me know if it goes with the level on your PC :+1:

Talk to you soon and have a wonderful day/evening!

Lena_Lena · Answer

Yes, I tried to get rid of the “frog” glitch.
thank you, I’ll try to play on PC.

PummyRaj · Answer

Hello again @Lena_Lena, so sorry to hear about that!!

Just wondering... did you reinstall the App to take care of the "Frog" glitch OR you did it for some other reason?

And no need to worry about loosing your progress.  Please follow this link https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest
--->  Check the steps provided in "Problems with retrieving your saved game" part.:+1:

Hope everything works out and you get back to your level again!  If you need further assistance, please let us know =)

P.S:  No worries about posting in different game category!  Like I have mentioned above, I will request the CM to move it to CCS :+1:

Talk to you soon!  Have a wonderful rest of the day/evening!